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Shopping FAQs


While we have tried to make shopping online at F2F Online as easy as possible, we understand that browsing our virtual store is a lot different from shopping at your local retailer. If you have questions while shopping at F2F Online, check out these FAQs.


Q: Is it safe to shop online?

A: Yes, shopping online is safe. Be sure that the Web site where you shop uses secure servers and encryption technology. When you see (https) in the address bar at the top of your page and a small lock at the bottom right corner you know the site is bank level secure. You may want to find out if your personal information will be shared with others.

Q: Is it safe to shop online at F2F Online?

A: Yes. F2F Online utilizes industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name and address, and critically sensitive information like your credit card number. This means that the information transmitted between your computer and our Web site cannot be read. SSL encrypted information protects you in the unlikely event it is intercepted by a third party.

Q: I have questions about a particular product. Where can I find product information?

A: We try to include as much information as we can find about each product we sell on the product’s description page. If you need more information about a product than what you find at our Web site, please click on "Contact Us".

Q: How long will it take to get my order?

A: Your Gift Certificate order will arrive in your E-mail box within 5 minutes of placing your order.

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